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Privacy Policy

Background:

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Mulgrave Associates understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.mulgrave.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

1.         Definitions and Interpretation

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In this Policy, the following terms shall have the following meanings: 

 

“Account” means an account required to access and/or use certain areas and features of Our Site;

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“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in our Cookie Policy

 

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

 

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the Data Protection Act 1998 and/or EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and

 

“We/Us/Our” means Mulgrave Associates Ltd, a company registered in England & Wales under company number 11081292, whose registered address is 20-22 Wenlock Road, London N7 1GU.

 

2.         Information About Us

 

Our Site is operated by Mulgrave Associates Ltd, whose registered office and trading address is: 20-22 Wenlock Road, London N7 1GU.

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Our Data Protection Officer can be contacted by email at mail@mulgrave.co.uk or by post to:

 

The Data Protection Officer, Mulgrave Associates Ltd, 20-22 Wenlock Road, London N7 1GU.

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3.         What Does This Policy Cover?

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This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

4.         Your Rights

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As a data subject, you have the following rights under the Data Protection Act and/or GDPR, which this Policy and Our use of personal data have been designed to uphold. With reference to Our Site, you have:

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  • The right to be informed about Our collection and use of personal data;

  • The right of access to the personal data We hold about you;

  • The right to rectification if any personal data We hold about you is inaccurate or incomplete

  • The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you

  • The right to restrict (i.e. prevent) the processing of your personal data;

  • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

  • The right to object to Us using your personal data for particular purposes; and

  • Rights with respect to automated decision making and profiling.

 

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided at the end of this Policy and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

 

5.         What Data Do We Collect?

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When you visit Our Site, we do not collect, nor allow any third parties to collect any personally identifiable data about you, unless you choose to send such data to us by email or via our online enquiry form. Our website uses cookies and their use by us and any third parties is fully described in our Cookie Policy.

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Depending on your use of Our Site, You may choose to send us, or we may otherwise collect some or all of the following personal and non-personal data:

 

  • name;

  • date of birth;

  • gender;

  • business/company name

  • job title;

  • profession;

  • contact information such as email addresses and telephone numbers;

  • demographic information such as post code;

  • IP address;

  • web browser type and version;

  • operating system; and

  • a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.

 

6.         How Do We Use Your Data?

 

All personal data is processed and stored securely for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 and/or GDPR at all times.

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Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

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  • Providing and managing your Account;

  • Providing and managing your access to Our Site;

  • Supplying Our services to you (please note that We require your personal data in order to enter into a contract with you);

  • Replying to emails from you;

  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking on ‘unsubscribe’ in each email; and

  • Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience;

 

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone or post with information or news. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and/or GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

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7.         How and Where Do We Store Your Data?

 

Your data will only be stored in the UK. We will take all reasonable commercial steps to ensure that all personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. We will, where commercially practicable and permitted by law, destroy or permanently de-identify personal information that is no longer needed.

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Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

 

Steps We take to secure and protect your data includes:

 

  • All data being encrypted in transit and at rest;

  • Maintaining strong access controls and multi-factor authentication for systems accessing your data;

  • Keeping our systems and anti-virus software up to date with latest security updates;

 

8.          Do We Share Your Data?

 

Any personal data that We collect is treated as strictly confidential and generally, personal data collected via Our website will never be shared with third parties. However, some of the personal information that we collect may be for the provision of reports to our clients and the provision of evidence in the course of litigation. Therefore, we may disclose information to the following third parties:

 

  • insurers;

  • law firms;

  • any parties to whom we are directed by our clients to disclose the information;

  • related bodies corporate; and

  • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

 

9.         How Can You Control Your Data?

 

When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details.

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You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

10        Your Right to Withhold Information

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You may access Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict Our use of Cookies. For more information, see Our Cookie Policy.

 

11         How Can You Access Your Data?

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You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.

Please contact Us for more details at mail@mulgrave.co.uk or using the contact details below.

 

12         Contacting Us

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If you have any questions about Our Site or this Privacy Policy, please contact Us by email at mail@mulgrave.co.uk, or by post at 20-22 Wenlock Road, London N1 7GU. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you

 

10        Changes to Our Privacy Policy

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We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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